Answer common questions
Help visitors with services, coverage areas, opening hours and the information you choose to provide.
Built for UK plumbing and heating businesses
Turn more website visits into useful customer enquiries.
Give customers helpful answers, collect job details and keep your website working when you are on-site or out of hours.
✓ No coding required✓ Train from your website✓ Plans from £29/month
A more useful website
Help customers take the next step—even when you cannot answer.
Capture useful enquiries
Collect names, contact details and job information so your team has a clearer starting point for follow-up.
Support visitors out of hours
Give customers a helpful next step when your team is working on-site or the office is closed.
Keep your business in control
Review conversations and leads, improve training and decide exactly what your AI Employee should know.
First 10 businesses
Claim your free setup help
Tell us about your plumbing or heating business. We will reply personally to confirm availability and explain the next step.
There is no obligation from submitting this form. Normal plan pricing applies if you choose to subscribe.
Trained on your business
Useful answers—not generic plumbing advice.
Your AI Employee uses the business knowledge you provide and is instructed to say when an answer is unavailable instead of inventing missing facts.
✦Services you offer
✦Areas you cover
✦Business hours
✦Booking process
✦Approved contact details
✦Supplied pricing information
Common questions
Straightforward answers
Does it replace my phone or staff?+
No. It supports your team by handling routine website questions and collecting enquiries. Your business remains in control of customer follow-up.
Can it provide plumbing quotes?+
It can capture quote requests and repeat pricing that you have supplied. It is instructed not to invent prices or missing business information.
Can customers book a visit?+
Yes. You can switch on the built-in booking calendar, set your services and working hours, and let customers request or confirm an available appointment in the chat.
How does it learn about my business?+
You can train it from your website, PDF documents and business notes, then test and improve its answers from the SmartChat HQ dashboard.
Do I need to rebuild my website?+
No. The AI Employee is installed using a short website script. Our launch offer includes help with setup and installation.
Can I change or cancel my plan?+
Yes. Subscriptions can be changed or cancelled through the secure online billing portal.
First 10 businesses
Put your website to work between jobs.
Join SmartChat HQ and receive free setup and installation help while the launch offer remains available.